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How to Prepare and Submit a Claim:
Our Quake Carrier's Contact Page
FILE A CLAIM
If your home suffers direct quake damage, we suggest that you QUICKLY file a claim for any direct quake damage to your home with your quake coverage carrier.
If your policy is with Palomar, their billing and claims are with, "Arrowhead Insurance", which has a dedicated claim department > American Claim Management (ACM) .
The Noland Agency will be notified of your quake claim, by the carrier, but please don't hesitate to email or call, with any questions or concerns, as we will do our best to support you, as soon as we are able.
ACT FAST
Beat the crowd, by securing alternative housing and a quality contractors to clean up and restore your home.
YOUR CLAIM # (Your Purchase #)
You will be assigned a claim number and adjuster, who will be working with other policy holders in your area. Be sure to respond to the adjusters text and emails right way, to stay "Front and Center" in the claim process.
Your claim number will act a Purchase order # as you secure various suppliers and contractors.
PROTECT YOUR HOME & VALUABLES
The policy states that you are required to protect your home and valuables.
The expenses involved, can be applied to your deductible and claim settlement.
NOW - Document Your Belongings:
Document your homes structure details and personal belongings with photos and videos. Create a folder on line, that you can share with your adjuster and contractors.
Stay Organized with your quake policy and carrier info in your cell phone.
See "Qualified Quake Damage" Definition Below
SECTION ll - EARTHQUAKE DEFINITIONS:
A "Covered Event" means, direct physical loss or damage, caused by an "earthquake" during the policy period.
"Covered Event" does NOT mean:
1. Direct physical loss or damage caused by an "earthquake" which commences:
2. Earth movement, settling of land, land sliding, subsidence, mudflows, or earth sinking, rising or shifting, unless directly and immediately caused by an "earthquake".
One or more "earthquakes" that occur within a 72 hour period, will be considered a single "Covered Event". The termination of this policy will not reduce the 72 hour period.
J. Earthquake Definition: "Earthquake" means a vibration-generating rupture event, caused by displacement within the earth's crust, through release of strain, associated with tectonic processes and includes effects such as ground shaking, liquefaction, seismically-induced land sliding, and damaging amplification of ground motion.
"Earthquake" does not mean or include Tsunami or volcanic eruption.
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